Hosted Telephone Systems

& IP Voice

Excel Direct is our hosted telephone platform and was launched in 2017. Cloud-based systems are becoming the go-to for information sharing and communications in small to the SME market.

Through Excel Direct, your business is able to access VoIP lines and telephone extensions via a user-friendly portal. Choose from a selection of IP desk phones, mobile apps and softphones for PC or Mac and connect directly into our hosted servers. We provide either the whole telephone solution and UC services.



SIP Trunk Channels

The virtual version of an analogue phone line, a SIP trunk allows your business to connect single or multiple channels to your PBX, allowing you to make local or international calls via your IP Network. This can significantly reduce your communications expense, unifying and consolidating your telecommunications systems.

Using SIP trunks also removes the physical infrastructure required for analogue connections, making it easier to integrate remote work practices into your business. At Excel IT, we provide quality SIP Trunks, making it easy for your business to establish a local or international presence.

Hosted PBX Service

Excel IT is a virtual PBX provider, with our Hosted PBX located in a secure data centre, ensuring data confidentiality and safety. The Hosted PBX system eliminates the need for costly infrastructure, instead requiring only our recommended range of quality handsets.

This gives you all the benefits and features of a traditional PBX system, for less than the price of your line rental. Our team is also on hand to assist you in maintaining and updating your phone system, free of charge, making this a hassle-free solution for your telecommunication channels.

Samsung Telephone Systems

Excel IT are able to supply and maintain Samsung telecommunications solutions in the Newcastle, Central Coast, Port Stephens and Hunter Region of NSW. We can service and maintain Samsung telephone systems until such time your business is ready to make the move to our hosted solution. Our IP lines (SIP Trunks) are fully tested and compatible with your Samsung system allowing your business to take advantage of the potentially huge savings VoIP can bring.

As a business, our roots are in our knowledge and expertise of Samsung products, and as a leader in the industry working with this brand, you will not find a team more suited team to maintain your existing Samsung system.