Telephone Solutions

About Excel IT

Excel Communications Pty Limited (Excel) was established in 1991.  It became one of the main suppliers of Samsung telecommunications products and services in the Newcastle, Central Coast, Port Stephens and Hunter Region of NSW.

The commitment of our staff, dedication to customer satisfaction and a product line based on both quality and back up support has made Excel one of the most respected names in the industry.

In 1996 we became a distributor for Samsung Communications solutions and products. We found Samsung to be the most highly supported product line, the support team that backs up our own in house service team are second to none when it comes to product and general IT & T knowledge.

Changing with the times

As technology advanced and the line between the telephone and the computer started to blur. Excel had to up skill in order to fulfil the requirements of the modern office environment. We soon gained a reputation for being the first to offer the latest advancements in communication. In 2003 our name changed to Excel Information Technologies Pty Limited, to reflect this expanding aspect of our business.

In 2012 our trading style changed to Excel IT, not least to save time whilst introducing ourselves! Hosted or Cloud based telephone systems are now becoming the go to solution for the small to medium sized business. As such Excel IT launched Excel Direct in 2017. Excel Direct is our hosted telephone platform.

Excel Direct is a one platform solution that provides VoIP lines and telephone extensions via a user friendly portal. We can either provide the whole cloud solution, lines, extensions, voicemail, fax, IVR, desktop text messaging, call queuing, mini call centre etc or just the lines to your existing onsite PBX or nay brand. Either way we can deliver cost savings and provide you real time information on your existing telephone bills.

We haven’t forgotten our roots though, we still service and provide Samsung telephone systems and solutions for those businesses that have the systems in place. Our lines work great with many of our existing Samsung systems out there!